Chad Moody Masion De LafayetteWhat’s been the single biggest benefit to you and your company since moving to Cite Managed Services?
The single biggest benefit is the “set it and forget it feature”. Meaning, if there is an IT issue or problem, I know they will take care of it quickly Problems get addressed quickly which is all I can ask for.
What do you feel we do better than other IT firms you may have worked with in the past?
The responsiveness as mentioned above. Things get set up quick, resolved quick, answered quick. We live in a face paced technology driven world. If you are not connected to the outside world, you lose valuable time in production.
If someone was on the fence about choosing us as their IT firm, what would you say to them?
All businesses have many issues, you do not want the headache of dealing with internet providers, firewalls being down, routers going out etc. I do not even know what half of that means, but I know it happens. Take that out of your hands for a great price and allow Cite Technology Solutions to take care of that. Then you can focus on your business and its growth. That will pay dividends for your companies future.
Jonathon Koob Lafayette Surgical Specialty HospitalWhat do you feel we do better than other IT firms you may have worked with in the past?
The team at CITE has become an integral part of our team here at Lafayette Surgical Specialty Hospital. The on-site representative is an invaluable asset to our business operations, and had significantly expedited response to service needs, avoiding undo interruptions in operations.
If someone was on the fence about choosing us as their IT firm, what would you say to them?
For anyone considering a team to partner with, I believe the people at CITE make the difference. Their acceptance of and ownership in our organizational culture have been a valuable resource to our business operations.
Adam Broussard N2 SolutionsWhat do you feel we do better than other IT firms you may have worked with in the past?
Customer service is always first and foremost the area where Cite Technologies trumps other IT firms.
If someone was on the fence about choosing us as their IT firm, what would you say to them?
If customer service and security are top priorities for your company than you need to give Cite a chance to prove themselves. If that doesn't push them over the edge, than the icing on the cake is all of the above at an unbeatable price tag.
Jenny Dupont Expeditors and Production ServicesWhat’s been the single biggest benefit to you and your company since moving to Cite Technology Managed Services?
Having local personalized service for our IT needs has been the biggest benefit to our company.
What do you feel we do better than other IT firms you may have worked with in the past?
Fast response times and personalized service set Cite apart from others we have utilized in the past.
If someone was on the fence about choosing us as their IT firm, what would you say to them?
Cite steps up and goes above and beyond for its customers.